Privacy policy

Like any other online shop, we need you to provide us with some of your personal information.

  • We obviously need your name and address so that we can deliver to the right place, verify your payment card details and set up your account with us if you would like one.
  • We like to have your telephone number, just in case we need to contact you about your order, to ensure your order is processed as quickly and efficiently as possible. However, this is optional, but if we do have it, we are able to provide you with a better service. We will NEVER telephone you on any matter other than an order you have placed with us and will NEVER share your telephone number with anyone else.
  • Your payment card details, so that you can pay for your order. At this point you legally enter a contract with us to buy your flowers. This is one of the bases we use for processing your data. Please note though that we DO NOT store any credit card information, payments are processed via Shop pay and the information is used only to process that one payment, nothing else.
  • If you give us your email address, we can use it in the following ways as dictated by you:
  • send you an order confirmation so that you know we have received your order.
  • Send you our monthly newsletter. If you ever wish to be removed from our email list, you can unsubscribe at the bottom of the email. 

Now this is really important - we NEVER share any of your personal data with any other companies and we never obtain information about you from any source other than you.

All of the information that we’ve talked about above is strictly for our use only (for the processing of online orders we do share your data with our website provider) to make sure you receive your flowers and our interesting emails – nothing else.

If there is anything you need to know, feel free to contact us at:

The Data Protection Officer 
Kiddal Quarry Farm
York Road, Leeds, LS14 3AE